Bi-Directional Product Synchronization
Import BigCommerce products into Odoo or export Odoo products to BigCommerce, including variants, descriptions, categories, brands, images, and prices.
BigCommerce Odoo Integration
BigCommerce Odoo Integration
Connect BigCommerce with Odoo and Manage eCommerce Operations From One ERP
Connect your BigCommerce store with Odoo ERP and create a structured flow for products, customers, orders, inventory, payments, shipments, and fulfillment.
Vraja Technologies' BigCommerce Odoo Integration helps businesses reduce repetitive manual work by connecting BigCommerce with Odoo's sales, inventory, delivery, invoicing, and operational workflows.
The connector supports product and customer synchronization in both directions, BigCommerce order imports, Odoo-to-BigCommerce inventory updates, payment handling, shipment export, tracking updates, scheduled actions, multiple store connections, and synchronization logs.
BigCommerce ↔ Odoo: Products | Variants | Customers | Orders | Inventory | Payments | Shipments | Tracking
BigCommerce
Odoo ERP
Products & Variants
Orders
Customers
Inventory
Payments
Shipment & Tracking
ERP integration
BigCommerce ERP Integration
BigCommerce manages the customer-facing eCommerce experience, while Odoo can manage the operational processes behind every online order.
Integrating both platforms creates a connected workflow instead of maintaining the same information manually in separate systems.
BigCommerce can handle
- Online storefront
- Product browsing
- Cart and checkout
- Customer orders
- Online payments
Odoo can manage
- Sales & inventory
- Warehouse operations
- Customers & delivery
- Invoicing & accounting
- Purchasing & reporting
BigCommerce Order
Odoo Sale Order
Inventory & Warehouse
Delivery & Shipment
Status & Tracking Update
Data synchronization
What Data Can You Synchronize Between BigCommerce and Odoo?
Products and customers support bi-directional synchronization, while the documented inventory workflow is Odoo → BigCommerce.
| Direction | Data | What moves |
|---|---|---|
| BigCommerce → Odoo | Catalogue & customers | Products, variants, categories, brands, customer groups, customers |
| BigCommerce → Odoo | Orders & payments | Orders and order payment status |
| Odoo → BigCommerce | Catalogue | Products, product updates, prices, images |
| Odoo → BigCommerce | Inventory | Stock updates through supported inventory export workflows |
| Odoo → BigCommerce | Fulfillment | Shipment information, order status, tracking information |
| Bi-directional | Products & customers | Supported product and customer information can move in both directions |
Connector features
Key BigCommerce Odoo Connector Features
Bi-Directional Customer Synchronization
Import BigCommerce customers into Odoo or export Odoo customers to BigCommerce while Odoo remains the operational backend.
BigCommerce Order Import
Import by date range, order status, specific Order IDs, or scheduled automatic imports.
Inventory Export
Export Odoo inventory to BigCommerce manually, through queues, or with scheduled queue processing.
Payment Status & Payment Creation
Import payment status and create related Odoo payments when BigCommerce methods are mapped to Odoo payment journals.
Refund Handling
For an order refunded in BigCommerce, the corresponding Odoo Sales Order can provide an option to create the related refund.
Automatic Shipment Export
When an Odoo Delivery Order is validated, shipment information can export automatically to BigCommerce.
Tracking & Order Status
Update BigCommerce order status and tracking information after fulfillment is processed in Odoo.
Multiple BigCommerce Stores
Manage multiple BigCommerce store connections from Odoo, each with its own connector configuration.
Logs & Alerts
Success and failure logs help identify synchronization issues; old logs can clear on schedule and failures can alert a chosen user.
How it works
How Does BigCommerce Odoo Integration Work?
Connect the BigCommerce Store
Create a store-level API account and add the Client ID, Store Hash, and Access Token in Odoo.
Configure the Store
Set pricelist, order status, inventory-export settings, customer prefix, payment configuration, and tax-creation method.
Import Existing Data
Bring in categories, brands, customer groups, products, and customers.
Import Orders
Import manually or automatically using scheduled actions.
Process Orders in Odoo
Use the standard Odoo workflow for sales, inventory, delivery, and invoicing.
Update BigCommerce
Export inventory, shipment details, status, and tracking information back through supported workflows.
Setup planning
What Should I Consider When Setting Up Integration With BigCommerce?
A successful BigCommerce ERP integration requires clear rules before synchronization begins.
Define the Source of Truth
Decide ownership for products, inventory, online orders, fulfillment, and customers so conflicting updates are avoided.
Review Existing Products
Check references, variants, categories, brands, prices, and mappings before large-scale synchronization.
Configure Payments
Map BigCommerce payment methods to Odoo payment journals when payment records should be created automatically.
Decide Your Tax Mapping
Choose whether BigCommerce taxes appear as a separate line or use Odoo's standard tax calculation.
Define Order Import Rules
Choose statuses to import, whether historical orders are required, and whether imports should run automatically.
Test Before Automating
Test products, customers, orders, inventory, payments, and shipments with controlled data before enabling scheduled actions.
API integration
BigCommerce API Integration
The Vraja connector uses BigCommerce API credentials to perform supported import, export, and update operations.
Credential
Client ID
Part of the store-level API account used to identify the integration.
Credential
Store Hash
Identifies the BigCommerce store being connected to Odoo.
Credential
Access Token
Used with configured permissions to authorize supported API operations.
Core management
Products, Customers, Orders & Inventory
BigCommerce Product Management
Import page-wise, by Product IDs, or all at once. Export Odoo products and update synchronized product information in supported directions.
BigCommerce Customer Management
Import BigCommerce customers into Odoo or export Odoo customers to BigCommerce, including store selection and Tax Exempt Code where required.
BigCommerce Order Management
Import by date range, order status, Order ID, or schedule. After import: Sale Order → Inventory → Delivery → Shipment → Accounting.
BigCommerce Inventory Management
The documented workflow exports inventory from Odoo to BigCommerce through preparation, queues, and manual or scheduled processing.
Inventory operations
BigCommerce Inventory Workflow & Challenges
Odoo Inventory
Prepare Export Stock Data
Create Inventory Queue
Process Queue
Update BigCommerce Inventory
Inventory Mismatch
Solution: use Odoo as the operational stock source and export updated inventory to BigCommerce.
Delayed Stock Updates
Solution: use scheduled inventory-export processing.
High Inventory Activity
Solution: use inventory queues and automated processing.
Failed Updates
Solution: review connector queues and logs to identify affected records.
Multi-store management
Manage Multiple BigCommerce Stores Inside Odoo
Each connected store should have clearly defined credentials, pricelist, order configuration, inventory settings, and payment setup.
Regional Stores
Use separate credentials, pricing, order rules, inventory settings, and payment setup for regional connections.
B2B & B2C Environments
Support separate business environments or divisions with their own connector configuration.
Multi-Store vs Multi-Storefront
The connector's multi-store capability refers to multiple connected BigCommerce stores; native BigCommerce Multi-Storefront should be treated separately unless confirmed.
Fulfillment
BigCommerce Order Fulfillment
When the Delivery Order is validated, shipment export can run automatically and update customer-facing order information in BigCommerce.
BigCommerce Order
Odoo Sale Order
Delivery Order
Picking & Packing
Delivery Validation
Shipment Export
Status & Tracking
Automation
Automation and Scheduled Actions
Scheduled actions support automatic order import, payment-status updates, inventory-export preparation, and inventory queue processing. Shipment export can also trigger automatically when an Odoo delivery is validated.
Recurring Automation
Run order imports, payment-status updates, inventory preparation, and queue processing on schedules that fit your operation.
Event-Driven Shipment Export
Shipment export can trigger automatically when an Odoo Delivery Order is validated.
Integration challenges
Common BigCommerce Odoo Integration Challenges
| Challenge | What can go wrong | How Vraja Helps |
|---|---|---|
| Product Data Differences | Information becomes inconsistent when edited independently. | Controlled bi-directional product synchronization. |
| Manual Order Entry | Recreating orders wastes time and increases error risk. | Import manually or through scheduled actions. |
| Payment Reconciliation | Odoo needs payment information for paid online orders. | Map payment methods to Odoo journals for payment creation. |
| Customer Data Fragmentation | Customer information may exist separately across platforms. | Bi-directional customer synchronization. |
| Fulfillment Status Mismatch | Odoo may show shipped while BigCommerce shows an outdated status. | Shipment, status, and tracking updates are sent back to BigCommerce. |
| Integration Errors | API or configuration issues can interrupt synchronization. | Success and failure logs improve troubleshooting visibility. |
Customization
Can BigCommerce Odoo Integration Be Customized?
Yes. Exact feasibility depends on the required Odoo workflow and available BigCommerce API operations.
Additional field mapping
Product logic
Customer mapping
Order-processing rules
Payment workflows
Inventory business rules
Fulfillment customization
Additional API operations
Shipping integrations
Accounting workflows
Business automation
Custom operational flows
Why Vraja Technologies
Why Choose Vraja Technologies for BigCommerce Odoo Integration?
Ready Connector
Use an existing connector instead of building the integration from scratch.
Bi-Directional Core Data
Product and customer synchronization supports both directions for supported workflows.
Order & Payment Workflow
Support order import, payment status, and journal-based payment creation where configured.
Queue-Based Inventory Automation
Inventory export can use queues and scheduled processing when Odoo is the stock source.
Fulfillment Back to BigCommerce
Shipment, status, and tracking updates can flow back after Odoo fulfillment.
Customization
Extend the connector for product, order, payment, inventory, shipping, or accounting workflows.
Frequently asked questions
BigCommerce Odoo Integration FAQs
01What is BigCommerce Odoo Integration?
It connects BigCommerce with Odoo ERP so supported product, customer, order, inventory, payment, shipment, and tracking information can move between both platforms.
02Can BigCommerce products be synchronized with Odoo?
Yes. Product synchronization is bi-directional.
03Can customers be synchronized in both directions?
Yes. Customers can be imported from BigCommerce or exported from Odoo.
04Can BigCommerce orders be imported automatically?
Yes. The connector provides scheduled automatic order import.
05Can Odoo update BigCommerce inventory?
Yes. Inventory is exported from Odoo to BigCommerce.
06Can payments be created in Odoo?
Yes, when a paid BigCommerce order is imported and the required payment method and journal mapping is correctly configured.
07Does the connector support refunds?
Yes. A related refund can be created in Odoo for an order refunded in BigCommerce.
08Can shipments and tracking be sent back to BigCommerce?
Yes. Shipment, order status, and tracking information can be updated from Odoo to BigCommerce.
09Does it support multiple BigCommerce stores?
Yes. Multiple BigCommerce store or website connections are supported.
10Can the connector be customized?
Yes. Additional business-specific requirements can be discussed with Vraja Technologies.
11Who do I contact for customization?
Reach out via vrajatechnologies.com/helpdesk.
Get the integration
Get the BigCommerce Odoo Integration
Ready to connect BigCommerce with Odoo? Whether you need the standard connector, multiple store connections, automated order imports, inventory updates, payment handling, shipment synchronization, or custom workflows, Vraja Technologies can help configure the integration around your business process.
